Shipping policy

Shipping Policy

Thank you for shopping with us! Please read our shipping policy carefully.

Processing Time

All orders are processed within 48 hours of being placed. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may take slightly longer. We will notify you via email if this is the case.

Shipping Time

Once your order has been processed and dispatched, please allow up to 10 days for delivery. Delivery times may vary depending on your location and any unforeseen circumstances such as customs delays or carrier disruptions.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery address.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your shipment.

Lost or Delayed Orders

If your order has not arrived within the expected timeframe, please contact us and we will do our best to resolve the issue promptly.

Contact Us

If you have any questions about your order or our shipping policy, please don't hesitate to reach out to us: ugcmarktun@gmail.com